Refund policy

 

At KeepArt, we want you to be satisfied with your purchase. Quality is never an accident. It is always the result of intelligent effort. Most of our time and energy goes towards good design and to achieve high quality. We're kind of obsessed with getting it right. But hey, if for some crazy reason you're not satisfied with the quality of your book, let us know within 14 days of receiving your order. 

Please contact our customer support on info@keepart.com.au to let us know you will be returning your purchase. 

Send it back to us within 30 days of receiving your order and we'll re-create it. Please note the return of your order back to KeepArt is at your own expense. 

Your satisfaction is of the utmost importance to us, and we strive to provide the highest quality personalised products so hopefully no returns will ever be needed. We look forward to serving you with exceptional products you can cherish for years to come and exceptional service.

Thank you for choosing KeepArt to celebrate your child's creativity.